Managed Service Plans

The Managed IT Service plan is NetAdmins’ premier service offering. It is more than an IT support service for New Brunswick businesses; it’s a business technology partnership. We become a vital appendage to your team as we ensure all of your business IT systems are available to you when you need them.

You receive all the benefits of a full time New Brunswick computer technician, but with better availability and quicker response times - for a fraction of the cost. Our experts are well-seasoned and all have a minimum of five years’ experience, so they can swiftly address any IT support problem or question.

Using remote control technology, simple software issues can be resolved without delay. It’s as if the engineer were standing over your shoulder. Our help desk technician can see exactly what you are seeing, so he or she can quickly troubleshoot the issue. Your questions can now be answered at the speed of thought.

When your company signs up for one of our Managed Service plans, you’ll receive our signature Technology Roadmap service - a three-year IT plan, designed to help you meet your business goals. We’ll also take on your vendor relations, so you no longer have the headache of determining who will give you the best rates, or whether your current providers are delivering all they claimed.

Virus protection, IT security audits and data backups are all included. For a flat monthly rate, you avoid unexpected costs from IT tech support emergencies. On average, our managed IT service plans cost only 2/3 of what you’ll pay in the traditional break-fix cycle. We are 100% confident that our Managed IT Service Plans will save you money.

Learn more about our three levels of Managed IT Service plans.

NetAdmins is pleased to offer three levels of Managed IT Service plans.

Basic Managed IT Service Plan:
Your employees rely on computer system availability, so downtime is an unwelcome expense. The Basic Managed Service plan is designed to maintain your servers, preventing downtime.

The Basic plan includes:

Monitoring
Server Maintenance
Server and Firewall Updates
Anti SpyWare Updates
Unlimited Remote Support

Plus Managed IT Service Plan:
The Plus Managed Service plan is designed to prevent downtime so your employees can keep up with business as usual, without the hassle of system interruptions. Our New Brunswick IT support technicians maintain your servers and proactively eliminate errors and issues. This service is a great addition to your existing IT staff.

The Plus plan includes:

Monitoring
Server Maintenance
Server and Firewall Updates
Anti SpyWare Updates
Windows & MS Office Critical Updates
Server Management & Maintenance
Unlimited Remote Support

Fully Managed IT Service Plan:
The Fully Managed Service plan is your best hedge against IT disasters. Our New Brunswick tech support team provides unlimited on-site and remote support for your organization and users. We maintain your servers and proactively eliminate errors and issues. We will prevent downtime so you and your employees avoid the costly hassle of system interruptions.

The Fully Managed plan includes:

Monitoring
Server Maintenance
Server and Firewall Updates
Anti SpyWare Updates
Windows & MS Office Critical Updates
Server Management & Maintenance
Managed Security Services
Exchange Server Management
Backup Management
Anti-Spam
Online Backup
Unlimited Remote Support
Unlimited On-site Support.